Returns & Exchanges

At Dr Sheth's, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, we offer a hassle-free return and exchange policy within 7 days of delivery.

Return Process

• 1.
  Initiate Request

  Visit our returns portal or email our support team with your order ID and photos of the product within 7 days of receiving your package.

• 2.
  Quality Inspection

  Once your request is approved, we will arrange a reverse pickup; please ensure the item is unused, in its original packaging, and has all seals intact.

• 3.
  Processing

  Our warehouse team will inspect the returned items to verify they meet our hygiene and safety standards for skincare products.

• 4.
  Refund or Exchange

  Upon successful inspection, we will initiate a refund to your original payment method or dispatch your replacement product within 5-7 business days.